I am Samuel and I can Help! What is the model LG that you have? also which messaging app are you using?
If at any point you would prefer me to call you directly I can. Other wise I am glad to try and help via chat!
We are troubleshooting on our end to fix the issue... is it working now?
Thats not a problem as I stated before! If you have access to the battery please remove it for 30 seconds, replace and restart the device please...
Please let me know the results!
Did it work please?
I am going to assume it worked! Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time.Otherwise please reply back if you need further assistance. Thank you, Samuel