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Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 186
Experience:  Verizon Tech Manager multi-unit
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I have a LG android cell phone. I can not see any of my

Customer Question

I have a LG android cell phone. I can not see any of my incoming text, and I can hear the sound that I set up for incoming text but that is it.
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Samuel White replied 5 months ago.

I am Samuel and I can Help! What is the model LG that you have? also which messaging app are you using?

Customer: replied 5 months ago.
Is this the model # 4Glte? and I have not idea what messaging app I'm using. Also, I getting ready to start doing the payroll for work. If you could email me, that would help.
Expert:  Samuel White replied 5 months ago.

If at any point you would prefer me to call you directly I can. Other wise I am glad to try and help via chat!

Customer: replied 5 months ago.
now I just received the text you sent. Why?
Expert:  Samuel White replied 5 months ago.

We are troubleshooting on our end to fix the issue... is it working now?

Customer: replied 5 months ago.
No, I do not want to be charged more money for this problem, so if you can not answer my question this way or by email, then let me know.
Expert:  Samuel White replied 5 months ago.

Thats not a problem as I stated before! If you have access to the battery please remove it for 30 seconds, replace and restart the device please...

Customer: replied 5 months ago.
Thank you I will try that.
Expert:  Samuel White replied 5 months ago.

Please let me know the results!

Expert:  Samuel White replied 5 months ago.

Did it work please?

Expert:  Samuel White replied 5 months ago.

I am going to assume it worked! Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time.
Otherwise please reply back if you need further assistance. Thank you, Samuel