Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Please describe the problem a little more:
What happens when the calls don't come in to the phone? what does the caller hear? do they get sent to voicemail, or get an error message, or what? and if an error message, what is the message, please?
(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)
If your phone service provider is the same as your voicemail provider, then contact your phone service provider. Ask them about your account status, say you aren't getting calls and it's all going to your voicemail. They should be able to straighten it out.
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