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Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 138
Experience:  Verizon Tech Manager multi-unit
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Kassim i can not log in to my hot mail account which and its

Customer Question

hi my name is ***** ***** i can not log in to my hot mail account which***@******.*** and its link to my Facebook account and i also change my phone number and you can contact me***@******.*** or(###) ###-####
Submitted: 3 months ago.
Category: Cell Phones
Expert:  Samuel White replied 3 months ago.

Hello I am here to help to help you today!

Expert:  Samuel White replied 3 months ago.

You need help getting into your hotmail account I see. Did you verify you are using the correct password? If so what message do you get?

Expert:  Samuel White replied 3 months ago.

If you would like Tech support via the phone you can except it below. Other wise I would be glad to support you here!

Customer: replied 3 months ago.
How if chat
Expert:  Samuel White replied 3 months ago.

No problem.

You need help getting into your hotmail account I see. Did you verify you are using the correct password? If so what message do you get?

Customer: replied 3 months ago.
thats problem
Customer: replied 3 months ago.
my password ***** ***** working
Customer: replied 3 months ago.
Expert:  Samuel White replied 3 months ago.

So the password ***** ***** working when logging in to your email account?

Please check the forgot password *****

Customer: replied 3 months ago.
i did and its not working
Expert:  Samuel White replied 3 months ago.

Please be specific how what does it do or not do when you check the forgot password *****?

Customer: replied 3 months ago.
when click the password ***** it say incorrect password
Expert:  Samuel White replied 3 months ago.

At any point if you just want to call me for free! It is a faster way to get help. Otherwise we can chat here. I understand that the password ***** ***** and states it is incorrect. What happens when you click on the "forget my password *****"?

Expert:  Samuel White replied 3 months ago.

I hope everything is taken care of if not please ask me for whatever you need. If you are set please rate me.

Expert:  Samuel White replied 3 months ago.

I hope all worked out for you! You can give your rating by selecting one of the five stars located on the top right of the question page. Giving a positive rating compensates the Expert for their time with you. Please remember that your Expert will not be paid until you leave a positive rating for the answer. If the stars are grayed out or you cannot click on the stars to rate your experience, reply to your Expert and let them know so they can adjust your question and allow you to rate. (See attached.)

Expert:  Samuel White replied 3 months ago.

Thanks!

Expert:  Samuel White replied 3 months ago.

Can you rate me positive please so I can close out this request? Thank you so much!