How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 15441
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Cell Phones Question Here...
Pete is online now
A new question is answered every 9 seconds

I just bought a new tracfone .my old one broke .I Want to

Customer Question

I just bought a new tracfone .my old one broke .I Want to keep my same number and remaining minutes if possible. My number was (is)(###) ###-#### the sr no. of my new ph is 351 927 080 669 293 just purchased at Walmart today in columbus ohio shopping ctr. I did not purchase any minutes . can you please walk me thru steps to activate ,keep old no. on new ph? thanks.
Submitted: 2 months ago.
Category: Cell Phones
Expert:  Pete replied 2 months ago.

Hi Glen,

My name is***** will try my best to help you with your question.

To transfer your phone number, go to the "Activate/Reactivate Phone" button on our website and then select the option that you need.

Alternatively, you can also contact Tracfone Customer Care Center at 1-***-***-**** so that a representative can transfer the number for you.

Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.

Expert:  Pete replied 2 months ago.

Hi, just checking in on your question, do you need any further assistance?

Related Cell Phones Questions