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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 15768
Experience:  Over 16 years of experience installing and repairing electronics.
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I am no longer able to send or receive pictures on my LG840

Customer Question

I am no longer able to send or receive pictures on my LG840 tracfone
JA: How long has this been going on?
Customer: couple weeks
JA: What troubleshooting have you tried?
Customer: just exported all pics/videos from phone thinking no storage space/ shut phone completely off
JA: How old is the phone?
Customer: I purchased maybe now 4-5 years ago
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no I think that is all
Submitted: 4 months ago.
Category: Cell Phones
Expert:  Pete replied 4 months ago.

Hi there,

You will need to ensure the phone is set up correctly for MMS (sending picture messages):

check the following page and enter your phone's IMEI number to get updated MMS settings for your phone:

https://www.tracfone.com/direct/controller.block?__blockname=direct.byop_apn.landing_tf&app=TRACFONE&lang=en&init=Y&TLJID=w1vhXg5TQQGj07K9p7nr83pNr01vyyLf3n1pkXkT2wn8bJfknJyp!723880041!1470118323781

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Otherwise please reply back if you need further assistance.
Pete.
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Expert:  Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

Expert:  Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

Expert:  Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?