Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
I hope I can answer your question, and I understand the situation may be quite frustrating to you; if so, I'm sorry and will try to make the situation better.
How is your Wait Time been at 8 minutes? as displayed, where or in what section or what function please?
Perhaps it needs to be refreshed. Or perhaps there is some other problem.