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Ashik
Ashik, Cellphone Tech
Category: Cell Phones
Satisfied Customers: 9945
Experience:  Experience with iPhone and other Smartphones
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Iphone 6 "verifying update" wont quit, cant turn off, 90

Customer Question

iphone 6 "verifying update" wont quit
JA: How long has this been going on?
Customer: cant turn off
JA: What troubleshooting have you tried?
Customer: 90 min
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: even connected to wifi all my calls failed before i decided to uodate
Submitted: 4 months ago.
Category: Cell Phones
Expert:  Ashik replied 4 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

First we can reset your iPhone and see if it works or not. Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot.

Note : Power button is the button you use to turn off your iPhone or its screen. Home button is the round button at front bottom.

Please let me know if that didn't work, so we can continue troubleshooting.