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My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Do you have a google account connected to the ZTE?
great, you can use android device manager to locate the phone.
>>PLEASE CLICK HERE<<<then sign in with thee google email address and password ***** you use on the phone.
Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.
Thank you very much!
Did that work for you?