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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Cannot get emails

Customer Question

cannot get emails for months
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please on what device you are having this on?

And with which email service?

Customer: replied 5 months ago.
on my pc and laptop
Expert:  Richard replied 5 months ago.

ok, which email program is it? And with which email service?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 5 months ago.
Expert:  Richard replied 5 months ago.

thats your email address.

What is the email program you use?