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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have a G-4 stuck in bootloop mode so says the att tech.

Customer Question

I have a G-4 stuck in bootloop mode so says the att tech. How can I get it out with out losing my stuff?
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Richard replied 4 months ago.

Hi there Craig and welcome

If you remove the battery. Then wait 5 minutes, put the battery back in and press the volume UP and Power buttons.

Are you able to get to a menu?