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Ask Terry Parker Your Own Question

Terry Parker
Terry Parker, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
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Can't access my voicemail comming up with an error message

Customer Question

Can't access my voicemail comming up with an error message to
Submitted: 6 months ago.
Category: Cell Phones
Expert:  Randy***** CellTech replied 6 months ago.

What is the brand/model of your device please?

Customer: replied 6 months ago.
HTC one
Expert:  Randy***** CellTech replied 6 months ago.

okay, thank you. Which cellular provider do you use with the HTC?

What is the error message?

Customer: replied 6 months ago.
Sprint not synked
Expert:  Randy***** CellTech replied 6 months ago.

okay, are you using visual voicemail or dialing from the keypad?

Expert:  Randy***** CellTech replied 6 months ago.

do you still need help?

Customer: replied 6 months ago.
no I don't use visual voicet
Customer: replied 6 months ago.
Use voicemail app
Expert:  Terry Parker replied 6 months ago.
Hello my name is ***** ***** I will be your "Device Repair Technician. I will assist you the best possible way I can to help resolve the issue you are having with your device. I would also like to ask you to rate me on my services that I will providing for you. So lets get started.
Expert:  Terry Parker replied 6 months ago.
Have you holding down the 1 button on your dial pad yet? I would try that first.
Expert:  Terry Parker replied 6 months ago.
If that doesn't work. Go to your dial pad and hit menu button and then select call settings. When you are there make sure that voicemail is turned on. You will have other options under call settings as well. Make sure other options are set correctly