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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Lg g4 will not boot

Customer Question

lg g4 will not boot
Submitted: 3 months ago.
Category: Cell Phones
Expert:  Dustin replied 3 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

What exactly happens when you try to turn the device on.. Please be as detailed and specific as you can.

Thank you,

Dustin S

Customer: replied 3 months ago.
It goes to lg and freezes. Sometimes it does nothing. Fully charged battery. Take battery out, put back in, nothing.
Expert:  Dustin replied 3 months ago.

Have you tried to bring up the hard reset / factory restore screen, and then cancel or tell the device to reboot.

Try the following, and then let me know if youre able to make it to the factory reset screen.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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