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Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 16031
Experience:  Cell phone expert
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I have an lg g4 phone. i really like this phone but i can no

Customer Question

i have an lg g4 phone. i really like this phone but i can no longer dial a number the phone auto disconnects immediately. any ideas why this is happening
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Josh replied 5 months ago.

Hi!

Are you able to receive phone calls without any issue?

Customer: replied 5 months ago.
i do not think so
Expert:  Josh replied 5 months ago.

Are you able to text?

Customer: replied 5 months ago.
i can
Customer: replied 5 months ago.
but i can not call you
Expert:  Josh replied 5 months ago.

Who is your cell phone provider?

Customer: replied 5 months ago.
verizon
Expert:  Josh replied 5 months ago.

Verizon actually has a nationwide outage that is affecting millions of users which is why your phone calls are disconnecting, etc.

The issue should be resolved within 24 hours. If the issue is not fixed within 24 hours, please reply back here but the issue should fix itself.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 5 months ago.
thanks for your help
Expert:  Josh replied 5 months ago.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 5 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 5 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 5 months ago.

I hope everything is okay with your issue. -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.