I'm sorry about the issue. What's the model of your Samsung Note phone, such as 2, 3, 4, or 5, etc.?
Did you set up a password ***** your Samsung Note previously? If yes, does it give you the option to use the password?
Is it okay to reset the phone fresh, so you can re-set it up fresh, like brand-new, with a new pattern or password ***** want?
Please reply at the box below. Thank you,
Sorry. Press and hold the power on / off button on the phone for about 20 seconds, then turn it back on.
Then does it give you any other option besides the pattern?
Are you sure you did not set up the pattern or password ***** some time ago? Or did it ask you to set up a pattern / password ***** updating your phone software?
Please let me know. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.
I'm sorry; that is strange. This website is currently working fine for me and for other customers. Let me know if you still need help later; we guarantee our service. Thank you,