First, check your isb cable or try a different USB port then restart the computer.Let me know if this helps please.
sorry for the delay, do you have another computer you can connect the iPhone to.
okay, that error message indicates that the connection is lost. it is mst likely a fault with the iPhone firmware.
Try this please>
okay, it seems that the issue is with the iPhone firmware. The only way you can get it corrected will be to restore the iPhone. If it does not restore there are not any other options unless you try another computer.
no, iTunes is the only way.
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yes thank you,however you do not have to rate or review.
yes, your welcome!