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John T. F.
John T. F., Mac Druid
Category: Cell Phones
Satisfied Customers: 2951
Experience:  20+Yrs in the computer/electronics service industry
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I have an I phone 6S - No one can hear me incoming or outgoing,

Customer Question

I have an I phone 6S - No one can hear me incoming or outgoing, bluetooth too. I have tried rebooting several times. Mute is not on. ???
Submitted: 6 months ago.
Category: Cell Phones
Expert:  John T. F. replied 6 months ago.
Hi, Let's reset iOS settings. This will not remove any personal data but will reset iOS options back to current system defaults. You may have to re-enter passwords for Wi-Fi and other services. On the device; tap Settings tap General tap Reset tap Reset All Settings The device should eventually restart. Then test to see if the issue is resolved and let me know. Good luck!John
Customer: replied 6 months ago.
I already reset - I didn't resolve it and yest I have lost all my passords
Expert:  John T. F. replied 6 months ago.
Ok, how do you back up this iPhone? John
Customer: replied 6 months ago.
It's only 2 months old. Never mind
Expert:  John T. F. replied 6 months ago.
It may just be a software issue but to continue it's important to know how you back up. John