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Ask Terry Parker Your Own Question
Terry Parker
Terry Parker, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
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I have a tracfone that uses Verizon as a carrier. I have two

Customer Question

I have a tracfone that uses Verizon as a carrier. I have two iPads with cellular data and have used Verizon for one and have not registered the other. I have a problem with signal strength at my home. I have a signal booster but I need to register it with my carrier. Verizon is my carrier even though tracfone provided the phone. How can I register the booster so that I can get a signal in my home?
Submitted: 11 months ago.
Category: Cell Phones
Expert:  Terry Parker replied 11 months ago.
Hi,My name is ***** ***** I'm here to assist you.
Customer: replied 11 months ago.
I thought you had been preparing a response to the question above. That is how you can assist me.
Expert:  Terry Parker replied 11 months ago.
I am here to help. Please give me a moment so I can help you.
Expert:  Terry Parker replied 11 months ago.
So you are having a booster problem?
Customer: replied 11 months ago.
No I am not having a booster problem. I just want to register it;
Expert:  Terry Parker replied 11 months ago.
So Verizon cannot register it fro you?
Customer: replied 11 months ago.
I don't know when I submitted the question to them I got switched to you.
Expert:  Terry Parker replied 11 months ago.
Okay lets start by you telling me what kind of a booster it is.
Expert:  Terry Parker replied 11 months ago.
By the way, my name is ***** ***** I'll try to help you as much as I can.
Customer: replied 11 months ago.
The booster is weBoost Home 3G Cell Phone Signal Booster for Home and Office, up to 1500 sq ft.
The gov. requires that all boosters be registered and I thought I could get a simple answer to how you go about register a booster. I have been all day with Tracfone, Verizon, and now you and it seems nobody knows how that can be done so now I am just wondering how I can get my money back.
Expert:  Terry Parker replied 11 months ago.
I apologize for the problems, but I have to ask questions to help guide you through the situation. I can do my best to help if you would like.
Customer: replied 11 months ago.
I am sure you would like to help but I think I would have had an answer by now if anyone knew how to do it.
Expert:  Terry Parker replied 11 months ago.
Well I am very sorry that no one has helped you out, but I wanted to ask a few questions before proceeding to the next steps.

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