How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh, Technician
Category: Cell Phones
Satisfied Customers: 15627
Experience:  Cell phone expert
Type Your Cell Phones Question Here...
Josh is online now
A new question is answered every 9 seconds

I have a Motorola turbo droid. In my text messages they drop

Customer Question

I have a Motorola turbo droid. In my text messages they drop off after so many. Some have dropped off that I did not copy. Now it comes into play that I need a copy of those texts.
They are from last June or July now my text message screen only goes back to July 15 th. These needed ones are just prior to that date.
How do I recover those messages. I tried to delete some other ones hoping it would give me access but it did not work.
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Josh replied 5 months ago.
Hi, There are two ways to attempt to recover the text messages: A recovery program and a subpoena The first option is to use a recovery program such as: There is no guarantee that the texts can be recovered but it is your best option before trying the subpoena method. The second option is filing a subpoena that will be submitted to your cell phone carrier to release those text message logs which is a difficult and long process.
Expert:  Josh replied 5 months ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.