How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet-Cell Phone Tech Your Own Question

Viet-Cell Phone Tech
Viet-Cell Phone Tech, Technician
Category: Cell Phones
Satisfied Customers: 35195
Experience:  Troubleshoot all cell phones.
30037186
Type Your Cell Phones Question Here...
Viet-Cell Phone Tech is online now
A new question is answered every 9 seconds

After downloading 9.4 system this am, my phone wants an

Customer Question

After downloading 9.4 system this am, my phone wants an apple id and password ***** I haven't been able to provide since I have the app Find Your Phone and can't get the correct passwords.
Submitted: 8 months ago.
Category: Cell Phones
Expert:  Viet-Cell Phone Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Your Apple ID is the email address associated with your iPhone. To reset your Apple password, please click on the Apple website below:

https://iforgot.apple.com

, then there, enter your email address, then click on Continue at the bottom, and follow the instructions there in order to reset your Apple password.

- If it does not work, please let me know the email address (or part of the email address) showing on your iPhone.

Please reply at the box below to continue. Thank you.

Expert:  Viet-Cell Phone Tech replied 8 months ago.

If that does not work, please click on the website below:

http://getsupport.apple.com/

, then there, select the option Apple ID, then option Lost Apple ID Password, then there, you can schedule a support phone call.

- If there is still any issue, please let me know the exact email address (or part of the email address) currently showing on your iPhone.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.