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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 35309
Experience:  Cell / Smart phone problem solver for over 15 years
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My iphone 5C will not allow screen swipe. etc and will not

Customer Question

My iphone 5C will not allow screen swipe. etc and will not shut down to allow a reset, how can i get it to respond?
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please hold the home and power buttons for about 10 seconds until you see the Apple Logo.

Then release, let the phone restart and tell me if it is now functioning correctly please.

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