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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 15730
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an old Pantech flip phone that I want to download the

Customer Question

I have an old Pantech flip phone that I want to download the photos from, The AT&T store loaned me their USB cable but the phone shows up as COM port 5 on my computer, not a drive. What can I do to get the photos?
Submitted: 8 months ago.
Category: Cell Phones
Expert:  Pete replied 8 months ago.

Hi Randy,

These old phones cannot be accessed directly like you would with a more recent USB external storage device.

You will need to install the software that originally came with the phone to allow the computer to communicate with the phone and let you transfer the photos.