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Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.
To help you with this issue, may I ask:1) The Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the main base unit and START with KX-TG (but have no "A" in it. Those are for the cordless handsets ONLY).2) How many TOTAL cordless handsets do you have with this system, and of more than one, do ALL handsets have this same issue?3) What phone service provider (phone company) you have for this phone line?4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line and if so, are they working properly - at least for the volume level?
5) What is the AGE of this system?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)