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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 33993
Experience:  Cell / Smart phone problem solver for over 15 years
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Have a Huawei acend mate2 from consumer cellular. Put at&t

Customer Question

Have a Huawei acend mate2 from consumer cellular. Put at&t sim card and it locked. Now says cell phone provider lock. how to unlock it/
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.

Hi there Jack and welcome

When you say you called Consumer Cellular for codes and this did not work, what exactly happened? How did it not work?

Customer: replied 1 year ago.
I first called AT&T for code. Theirs did'nt work. Then I called Consumer CELLULAR and the gave me codes that did'nt work. The phone message says "unlock SIM SERVICE PROVIDER BLOCK". I entered their numbers hit Unlock and nothing happened. I took the sim card (Consumer Cellular) and put it in an older phone and the phone works.
Expert:  Richard replied 1 year ago.

ok, you need to get the unlock code from Consumer CELLULAR as its from them the phone is locked to.

When you say it did not work, what was the error you got?

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