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Russell H.
Russell H., Service Tech
Category: Cell Phones
Satisfied Customers: 9963
Experience:  8+ years of professional experience
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Your people were suppose to transfer my phone number to a

Customer Question

your people were suppose to transfer my phone number to a new phone and did.t now I have no phone
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I suspect that the transfer was made, but: the new phone # ***** your phone, have not been 'activated' to each other.

In case that is what is wrong, I would advise calling your phone service provider company again - or contacting them any way that you can - and asking for your phone to be activated to the new number. That has a fair chance of getting the problem straightened out.