I'm sorry about the issue. Please click on the Facebook website below:
, there, enter your cox email address in the box at the option "Email, Phone, ... or Full Name"
, then click on the Search button below, then follow the instructions there in order to reset your facebook account password.
Please reply at the box below to continue troubleshooting. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.