How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 15754
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Cell Phones Question Here...
Pete is online now
A new question is answered every 9 seconds

What is going on? Since latest update, my mail shows a large

Customer Question

What is going on? Since latest update, my mail shows a large number (currently 57) phantom emails. It says they are unread emails. BUT, when I go into the inboxes, trash boxes, there is NOTHING in there. Also, my phone says mail is responsible for 96% of the battery usage in the last 24 hours (1 minute screen, 20 minutes background).. It also says there is a "low signal" Last 7 days, it says mail is responsible for 71% of battery use (10 min screen, 1 hour background). I have turned off mail pus.... that is, changed it to manual. BUT, it still is trying to get mail. What can I do to stop this? and get rid of "phantom" list of emails?
Submitted: 10 months ago.
Category: Cell Phones
Expert:  Pete replied 10 months ago.

Hi Dave,

What type of phone are you using?

Who is your email provider?

Customer: replied 10 months ago.
I already got it taken care of. When I had not had a repsonse in 3-4 hours I looked elsewghere.
Expert:  Pete replied 10 months ago.

Ok, let me know if I can be of any further assistance at all.
Pete.