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Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 18485
Experience:  Cell phone expert
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Need to track cell phone my husband lost or s phone was

Customer Question

Need to track cell phone my husband lost or his phone was stolen
Submitted: 1 year ago.
Category: Cell Phones
Customer: replied 1 year ago.
The number is(###) ###-####
Expert:  Josh replied 1 year ago.

Hi,

What is the make/model of the lost phone?

Customer: replied 1 year ago.
Samsung 4g
Customer: replied 1 year ago.
Samsung 5
Expert:  Josh replied 1 year ago.

Did you install any tracking software on the phone before it was lost?

Customer: replied 1 year ago.
If it didn't come with any we didn't install anything
Expert:  Josh replied 1 year ago.

The only option available is to try and use Android Device Manager. There are some requirements though..

Requirements:

  • Your device is connected with your Google account.
  • Your device has access to the internet.
  • Allowed Android Device Manager (ADM) to locate your device (turned on by default). This can changed in the Google Settings app.
  • Allowed ADM to lock your device and erase its data (turned off by default).

Click here: https://www.google.com/android/devicemanager

The best thing about it is that you don’t need to install an app to be able to track your devices. The only requirement is that your device is connected to your Google account, turned on and connected to the internet. All you need to do is visit the Android Device Manager while being logged into your Google Account. Once the site is loaded it will automatically try to track down your phone. If you have several Android devices registered, make sure the right one is chosen in the dropdown menu.

In a recent update, Google implemented some of ADM’s features into their search results page. This means that you’re able to quickly locate any registered Android device right from the search results. By using the search phrase “where is my phone”, Google displays a little map above the search results in which it will try to find your phone. Once found, you can let it ring by clicking on “Ring” at the bottom left.

Although this makes it more convenient to find your phone quickly, it won’t offer you all the options you get with the full version of Android Device Manager.

Using ADM, you are able to track your registered Android devices, let your phone ring and wipe your phone’s data (which has to be enabled manually). Besides that, ADM doesn’t offer more options to remote control your phone.

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