How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 16881
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Cell Phones Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a kycera c6740n with a screen lock and I can not get

Customer Question

I have a kycera c6740n with a screen lock and I can not get it to hard reset will not go to recovery menu metro pcs
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Pete replied 1 year ago.

Hi there,

Try removing the battery for a few minutes, then put it back in and try booting the phone into recovery mode again, without turning it on first.

Let me know if that works for you?

Pete.

Related Cell Phones Questions