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Russell H.
Russell H., Service Tech
Category: Cell Phones
Satisfied Customers: 9542
Experience:  8+ years of professional experience
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Why is itstuck on 0 dont want to lose already infprmation

Customer Question

why is itstuck on 0
dont want to lose already infprmation
how to reset without losing infoemation
Submitted: 11 months ago.
Category: Cell Phones
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I am not quite clear as to what device or reading is 'stuck on 0'.

Try turning the device Off, waiting 10 or more minutes, and only after that interval, turning it On again.

What device is it you are having the problem with?

What maker and model # ***** ***** please ?

What is stuck on '0' ?

Let me know, please. Thanks.