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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I purchased a IPhone 6 plus on 12/16/2015. I am not able to

Customer Question

I purchased a IPhone 6 plus on 12/16/2015. I am not able to use it, as it locks up after 30 minutes. I have been back to the store several times to no avail. I have taken the phone to the Apple Store and received a new phone 12/21/2015. The same thing is happening. What can be done about this??????
Submitted: 11 months ago.
Category: Cell Phones
Expert:  Richard replied 11 months ago.

Hi there and welcome

When you say it locks up, what exactly happens Jeanne? It becomes un responsive? And how do you get it going again?