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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Cell Phones
Satisfied Customers: 2840
Experience:  More than 3 years of using and giving tech support for apple products.
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My ringtone will not sound.

Customer Question

My ringtone will not sound.
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Vinod Menon replied 1 year ago.

Hi

What is the make and model of this phone please?

Also, how long have you been facing this issue?

Thank You

Vinod

Customer: replied 1 year ago.
Apple Iphone 5.
2 days
Expert:  Vinod Menon replied 1 year ago.

Thank you.

Have you checked the mute button? There is a mute button to the left side of the iphone (just above the volume buttons). Make sure it is not on. If it is on, just turn it off and see if that solves your issue.

If not, let's try a reset. Press and hold the power button and the home button together until you see an apple logo. Let me know if that resolves your issue. If not, we will try the next steps.