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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 31138
Experience:  Cell / Smart phone problem solver for over 15 years
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My wife has a Nokia Lumina 520 phone, we are in Spain and

Customer Question

My wife has a Nokia Lumina 520 phone, we are in Spain and although she can text the UK and local when voice calling either a UK or Spanish number she gets "this number is ***** yet allocated" , she is using +44 for UK omitting the 0 and +33 for Spain.
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.

Hi there and welcome

To clarify, people hear this message when trying to call her? Is this the issue she is happening?

Customer: replied 1 year ago.
This is the message she gets when trying to 'phone a number, this number is ***** allocated yet, she can use what's app and text but not voice mail
Expert:  Richard replied 1 year ago.

ok, Whats app and text uses the data network so this is different.

But the issue is with the provider as they have not allocated the number to a range when the phone was turned on in Spain.

Who is her provider?

Customer: replied 1 year ago.
The cell 'phone will not call out, that is why I am emailing you.
Expert:  Richard replied 1 year ago.

thanks, ***** ***** aware of the issue as you explained it just before.

I need you please to respond to my last message, which I will repeat as it looks like you missed it.

Whats app and text uses the data network so this is different.

But the issue is with the provider as they have not allocated the number to a range when the phone was turned on in Spain.

Who is her provider?