How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Ashik Your Own Question

Ashik
Ashik, Cellphone Tech
Category: Cell Phones
Satisfied Customers: 10079
Experience:  Experience with iPhone and other Smartphones
16433418
Type Your Cell Phones Question Here...
Ashik is online now
A new question is answered every 9 seconds

I was talking On the phone and I hung it up and when I went

Customer Question

I was talking On the phone and I hung it up and when I went to make another call the power wouldn't come on I've tried charging it and it still didn't help so there's nothing wrong with it really just the power wont come on
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What is the model and make of the phone ?

Customer: replied 1 year ago.
LG2
Customer: replied 1 year ago.
Tmobile
Expert:  Ashik replied 1 year ago.

First we can soft reset the phone and see if it works or not. Press and hold down the Power button for 10-20 seconds and this will force turn it on.

If that didn't work, then connect it to your computer with the USB cable and hold down the Power button for 10-20 seconds.

Please let me know if that didn't work, so we can continue troubleshooting.

Remember, this is not my final answer. If my solutions didn't work please don't rate me bad or poor. Instead please reply back to me and I will continue to help you until we fix the problem or you are satisfied.

Customer: replied 1 year ago.
Ok it lit up for a minute and then went off again
Expert:  Ashik replied 1 year ago.

Press and hold down Power and Volume Up key for 10 seconds and this will soft reset it. Let me know.

Customer: replied 1 year ago.
It has a battery that's blinking red and it keeps saying it needs to charge more to power on
Customer: replied 1 year ago.
Holding the volume up didn't seem to do anything at this point
Expert:  Ashik replied 1 year ago.

Blinking red means it is out of charge. Connect it to Power for 20 minutes and it will boot up. Then hold down Volume Up and Power after 20 minutes of charging.

Customer: replied 1 year ago.
Okay so should I respond to you in 20 minutes once I do that
Expert:  Ashik replied 1 year ago.

Yes, you can leave this page open so we won't lose our connection.

Customer: replied 1 year ago.
Ok thank you
Expert:  Ashik replied 1 year ago.

You're most welcome !

Expert:  Ashik replied 1 year ago.

Hi there, How is it going ?