How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy***** CellTech Your Own Question

Randy***** CellTech
Randy***** CellTech, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 9248
Experience:  Cell Phone Expert
62741268
Type Your Cell Phones Question Here...
Randy***** CellTech is online now
A new question is answered every 9 seconds

My blackberry torch battery went flat and now when I try to

Customer Question

My blackberry torch battery went flat and now when I try to charge the phone it will not charge
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Randy***** CellTech replied 1 year ago.

Hi,
My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .
I am sorry to hear that you are having this issue.
The reason that the battery will no longer charge is that when it gets to zero charge the Blackberry senses that and thinks the battery is faulty.

Unfortunately the only way to get the phone wording again will be to charge the battery externally ot you will need to purchase a new battery..