How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 31326
Experience:  Cell / Smart phone problem solver for over 15 years
32989067
Type Your Cell Phones Question Here...
Richard is online now
A new question is answered every 9 seconds

I set up my voice mail and cant retrieve messages from it

Customer Question

I set up my voice mail and cant retrieve messages from it because I have no idea what my code is . can you help
Submitted: 1 year ago.
Category: Cell Phones
Expert:  MCVGreg replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of the issue you are having.

May I ask:
1) The Make & Model Number of the phone system you are working with?
2) What phone service provider (phone company) you have for this phone line?

Thanks

Customer: replied 1 year ago.
the phone is a flip top alcatel one touch using net ten
Expert:  MCVGreg replied 1 year ago.

Hi again and thanks for that information.

OK - somehow question ended up in the "phone system" category, when it belongs in the "cell phone" category.

So I will open your question and ask that it be moved to the proper category, so that one of the experts in that group can help you.

Please do NOT rate my answers, and you should NOT reply at this point, as that will lock the question into this category for a longer period of time.

You should be notified when another expert responds.

Thanks!

Expert:  Richard replied 1 year ago.

Hi there and welcome

Please call 1-***-***-****

Once you have verified yourself on the phone you can then have the code reset to one you wish to have and can then access your voicemails.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you