How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 31190
Experience:  Cell / Smart phone problem solver for over 15 years
32989067
Type Your Cell Phones Question Here...
Richard is online now
A new question is answered every 9 seconds

Battery is charged but screen is black. How do I revive

Customer Question

Battery is charged but screen is black. How do I revive unit.
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model of your device?

Customer: replied 1 year ago.
LG 440g
Expert:  Nathan replied 1 year ago.

OKay you posted your question here in the e-reader category. I'll ask customer service to move it over to the cell phone section so an expert there can help you.

Please do not reply back or rate - either will bring you back to me and prevent another expert from helping you.

Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please hold Volume UP and power for 10 seconds then release and tell me if it now turns on.

Let me know please.