I already did that. My question is, based on the instructions from ATT, I have to Backup and restore iPhone using iTunes. Will I lose anything on my cell during such process?
Your contacts, pictures, videos will be synced to your computer with iTunes and will be saved Here’s how to back up your iPhone text messages and view them at any time without having them on your iPhone. Back Up Using iTunes or iCloud When you back up your iPhone through iTunes or iCloud, your text messages are backed up as well. Here’s how to back up your iPhone using iTunes. Open iTunes and plug in your iOS device to your computer In the upper-right corner of the iTunes window, you’ll see a button that says iPhone. Click on that button to open another window that provides information about your device. Below the main information is the Backup section. To do an all-out full backup of your iOS device, select This computer on the left-hand side.
After backup, How to check if my contacts, pictures, videos are all saved?
To locate the backup:
This one doesn't work:
3. Control-click the backup you want and select Show in Finder.
okay, sorry about that. Try double clicking the back up.