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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 15737
Experience:  Over 16 years of experience installing and repairing electronics.
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The phone is ringing received calls despite everything

Customer Question

The phone is ringing for all received calls despite everything being turned on. So I am missing frequent calls in real time - they go to messaging
Submitted: 1 year ago.
Category: Cell Phones
Customer: replied 1 year ago.
correction - the phone is NOT ringing for all phone calls
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
If this is a cell phone, make sure you have good reception - at least 2 bars.
If you have only 1 bar, the signal can fluctuate due to weather and environmental factors, and you may lose the network connection intermittently.
Try leaving the phone near a window and check if there is any improvement.
Also, on some phones they will divert straight to voicemail if the phone is turned upside-down - let me know the make and model number of the phone if you need me to check if this feature is available on your phone.
Customer: replied 1 year ago.
The make is an Apple 5s iphone. It is never upside down although I carry it in my pocket. Some phone calls come through
and others don't.
Expert:  Pete replied 1 year ago.
If you carry it in your pocket, then the reception is going to vary. Try leaving it out of your pocket and you should notice an improvement.