How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 31124
Experience:  Cell / Smart phone problem solver for over 15 years
32989067
Type Your Cell Phones Question Here...
Richard is online now
A new question is answered every 9 seconds

I have samsung galaxy grand prime i wanna know how

Customer Question

Hello i have samsung galaxy grand prime
i wanna know how to check if its being hacked ? as i have antivirus there it says nothing found ?
and only i use my phone and i never take this phone outside
can some one hack your phone by calling you ?
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is Richard.
No, they cannot hack you by calling, or messaging. And if the antivirus says nothing is found (use AVG) then its safe.
The only other way is via your Gmail password, as then they can view your gmail emails and potentially your location from their computer https://maps.google.com/locationhistory/b/0
So make sure if you are worried that someone knows your password ***** change this and make it as complex as possible which you can do via this link.
https://support.google.com/mail/answer/41078?hl=en
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you