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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 32167
Experience:  Cell / Smart phone problem solver for over 15 years
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Have a friend I'm texting and all was fine 17:19 at 17:21

Customer Question

Hi have a friend I'm texting and all was fine 17:19 at 17:21 text wouldn't go through. 24 hours later got red triangle white exclamation mark. And that 27 may. Since then lots of red triangles. But then now and then messages sit there pending. Think signal issue but no one will say. In UK. Thanks
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is Richard.
Can you tell me the make and model of your phone please?
Thank you
Customer: replied 1 year ago.
My phone is a Motorola motoG
Expert:  Richard replied 1 year ago.
thanks
Are you able to text other people? Is it only this one person you cannot text?
Customer: replied 1 year ago.
Yes
Expert:  Richard replied 1 year ago.
ok, if you can text other people and just not this one person it wont be a signal issue.
Are they able to text you?
Customer: replied 1 year ago.
No I've had friends who have text them for me and there messages say pending too
Customer: replied 1 year ago.
Thanks so all I can do is wait then Vodafone that bad!!
Expert:  Richard replied 1 year ago.
you say you have this problem since 27 May?
Customer: replied 1 year ago.
Sorry read your answer wrong!!
Customer: replied 1 year ago.
Yes 17:19 when I text at17:21 text didn't go through
Customer: replied 1 year ago.
No three weeks now 17 may
Expert:  Richard replied 1 year ago.
ok, its not vodafone then.
Delete them as a contact from your phone, so they do not appear. then have them call you.
tell me if they appear then only as a phone number and not their name.
Customer: replied 1 year ago.
OK did that can't call them one ring voicemail
Expert:  Richard replied 1 year ago.
Looks like then a problem on their side as you should be at least able to call them.
Can you have them call their provider and check if they have a block on your number?
Let me know the results please
Customer: replied 1 year ago.
OK thanks
Expert:  Richard replied 1 year ago.
Let me know the results please

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