How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy***** CellTech Your Own Question

Randy***** CellTech
Randy***** CellTech, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 9249
Experience:  Cell Phone Expert
62741268
Type Your Cell Phones Question Here...
Randy***** CellTech is online now
A new question is answered every 9 seconds

I was talking and my phone went dead, thinking it needed it

Customer Question

I was talking and my phone went dead, thinking it needed it charged I charged it all afternoon. Still nothing. When someone calls it rings on their side and goes into voice mail. I don't hear a thing. Now when I push the on button I see a battery show up but that is all. What did I do wrong or what do I need.
Thanks
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Randy***** CellTech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
What is the brand/model of your cell phone please?
Customer: replied 1 year ago.
AT&T moto g Motorola amrid
Customer: replied 1 year ago.
Randy, it is now showing me my apps and telling me to charge the battery. Did you do something to it. Whatever happened thank you. It is workling.
Expert:  Randy***** CellTech replied 1 year ago.
Your welcome !
That's great news!
Please let me know if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much!
Customer: replied 1 year ago.
It fixed itself. Thanks Randy for trying.
Expert:  Randy***** CellTech replied 1 year ago.
Okay, thank you.