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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 31329
Experience:  Cell / Smart phone problem solver for over 15 years
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I have a lg hbs 700 headset and am trying to pair to a XT 1064

Customer Question

I have a lg hbs 700 headset and am trying to pair to a XT 1064 cell phone and am having problems. Can you help
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is Richard.
Can you tell me the problem you are having when trying to pair?
Thank you
Customer: replied 1 year ago.
It does not seem to recognize the device
Expert:  Richard replied 1 year ago.
The phone does not see the headphone in the list of available devices?
Customer: replied 1 year ago.
It is charged and bluetooth is on, and xt is visible to all bluetooth devices.
Expert:  Richard replied 1 year ago.
Sorry that is not really clear what you messaged.
Can you reply to
"The phone does not see the headphone in the list of available devices?"
Expert:  Richard replied 1 year ago.
I just need to know please, is the problem the XT does not see the headphones in the list of available devices?
Then I know the issue your facing.
Customer: replied 1 year ago.
The XT1064 does not seem to see the HBS700.
Customer: replied 1 year ago.
Can you just give me a phone call on my cell(###) ###-####9388 this is not the cell I am trying to pair with
Customer: replied 1 year ago.
oops wrong number(###) ###-####
Expert:  Richard replied 1 year ago.
ok, you have to put the headset first into discovery mode.
To do this Turn off the headset. Keep the Call button pressed, turn the headset on and wait for the 3 bips (~4 seconds after turning it on). Then release the Call button. The solid blue light will indicate the pairing/discovey mode
Then have the phone check for it and it should now see it.
Let me know the results please