How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 15768
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Cell Phones Question Here...
Pete is online now
A new question is answered every 9 seconds

My tracfone will not make phone calls. I get a message that

This answer was rated:

My tracfone will not make phone calls. I get a message that says "service unavailable". I have lots of minutes and full battery charge and lots of days left. What advice do you have for me. My serial # XXXXX XXXXX 125 001 841 247. When someone tries to call me they get a busy signal. My phone # XXXXX XXXXX Thank you. Nancy XXXXXX

Hello Nancy,
Welcome to JustAnswer!
I am Pete, and I'll be happy to assist with your question today.

When did you last successfully make a call from your Tracfone?

Customer: replied 4 years ago.
,Last sent a call Aug 31, 6 pm that went through. Sept l tried several times. Call could not go out or be received by me. Although phones of both party would ring. Today, I was able to make a call to a 320 area code and it went through. Just now I tried to call the same number and it did not go through.
Customer: replied 4 years ago.
,
Hi Nancy,

It may be that Tracfone's network was temporarily unavailable due to maintenance.

If the problem persists, you can call Tracfone customer services on 1-800-867-7183
Pete and other Cell Phones Specialists are ready to help you
Customer: replied 4 years ago.


We thought that was the problem being it is a Florida based phone being used in Minn and with the hurricane in the south. Therefore, being it was not a problem you could fix I do NOT feel I should be charged a monthly rate of $23 beyond the initial paynment. Therefore, please do not charge my account again for more payments. Your rating will depend on this action.

Hi Nancy,

Once you have finished rating my service today, I will ensure that your request to cancel any further payments will be sent to customer services :)

If you need anything else, just let me know.

Pete.