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webpagesby22
webpagesby22, Technician
Category: Cell Phones
Satisfied Customers: 527
Experience:  I have over four years of experience solving problems with mobile devices
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My Samsung Galaxy S has just stopped working. I have taken

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My Samsung Galaxy S has just stopped working.
I have taken the battery out and fired it up again but can't get past go!
Just shows the Galaxy S symbol and seems to try to go further but nothing happens.
It shows the homepage briefly -my screensaver has disapppeared and when i try to sweep to unlock it just goes back to the original Galaxy screen.
Please help
Hi,

Give these steps a try. Let my know if you have any issues.


Turn the power off. If your Samsung Galaxy S is frozen, pull the battery out and reinsert it
Hold the Volume Down button
Press and release the Power button
You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
Select Clear Storage by pressing the Volume Down button
Press and release the Power button
Now simply confirm your decision: Volume Up for YES and Volume Down for NO
Customer: replied 4 years ago.
I don't get the menu you mention when holding the Volume down button and pressing and releasing the Powere button.
Hi,

Have you tried modifying the phone software in anyway like rooting?
Customer: replied 4 years ago.
nope - haven't tried to modify the phone in any way. Don't know what rooting is.
I can't even use it for normal phone functions now. People trying to phone me just get my recorded message.Getting very frustrated
Have you had this phone for less than a year?
Customer: replied 4 years ago.
no - i bought it about 18months ago
What carrier are you with?
Customer: replied 4 years ago.
vodafone
Customer: replied 4 years ago.
I have now taken the phone to Vodafone to be repaired. Couldn't wait any longer
Ok
Hi,

Did you get your phone issue resolved with Vodafone?
Customer: replied 4 years ago.
not yet. Have sent it back to Auckland. They say it will take about 10days to check it ou. In the meantime I am using a cruddy loan phone
Well at least you have a phone to use in the meantime and your phone is getting repaired. Just following up with you to see if you needed anymore help. I researched the issue with your phone but I was finding old links to the files needed to reload the software on your phone
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