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Im in the Navy and I had my contract suspended while on deployment,

 
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Customer Question

I'm in the Navy and I had my contract suspended while on deployment, however my Vortex is used as my alarm clock but the time won't update on it so it's currently 7 hours behind. How can I manually change it?

 



Already Tried:
gone through my phone completely trying to find a manual time change option. no luck. restarted phone numerous times. no luck. remove battery and replaced it numerous times. no luck.

Submitted: 275 days and 4 hours ago.
Category: Cell Phones
Value: 8 €
Status: CLOSED
Customer replied 275 days and 4 hours ago.

Relist:

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Expert:  RichieMe replied 275 days and 2 hours ago.

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Can you tell me the model of the vortex please?

Customer replied 275 days and 2 hours ago.

I'm not sure what you mean by the model. The SW version is; VS660zv7

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Expert:  RichieMe replied 275 days and 2 hours ago.

ok, I assume it is the LG Vortex?

Have you made a call with it?

Customer replied 275 days and 2 hours ago.

Yes it is. Not since I've been in a new time zone because I had the service suspended since I'm just heading back to my ship overseas. I tried calling the *611 number that I use to reconnect and suspend service through Verizon to see if that would work, but all it tells me is "mobile network not available".

Accepted Answer

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Expert:  RichieMe replied 275 days and 2 hours ago.

Thanks April.

The Vortex is completely automatic and actually has no option to change the time. It is always updated when you make a call on the phone.

This is seen as "convenient" but is actually an annoyance for a lot of people.

I am really sorry, and as silly as it sounds for this phone, but the time can only be updated once you have made a call. It will get the time from the Cell Network and set it correctly.

If you require any additional information, please do not hesitate to let me know.

Expert TypeTechnician
Category: Cell Phones
Pos. Feedback: 87.4 %
Accepts: 661
Answered: 7/10/2012

Experience: Cell / Smart phone problem solver for over 15 years

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