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I do not remember my pass word and can not get voice mail messages.

 
Kriptokrit's Avatar
  • Answered by:Kriptokrit
  • Cell Phone Tech.
  • Positive Feedback: 94.4 %
  • Accepted Answers: 527
Verified Expert
in Cell Phones

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great! thanks a lot!
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Thanks so much for your help!
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I should have read the book
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thanks, as I suspected
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Thank You This is what I was looking for>>> Sam
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answer was very helpful

Customer Question

I do not remember my pass word and can not get voice mail messages. What can I do?
Ken Alston XXX-XXX-XXXX

 



Already Tried:
I thought I had the pass word written down but the number I have does not work. I do not know how to change pass word.

Submitted: 292 days and 5 hours ago.
Category: Cell Phones
Value: $15
Status: CLOSED
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Expert:  Kriptokrit replied 292 days and 5 hours ago.

Welcome Ken!

My nickname is Todd and I will be the expert working with you today to help resolve your problem.


Who is your provider?

Thanks!

Customer replied 292 days and 5 hours ago.

Virgin Mobile pay as you go phone

Accepted Answer

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Expert:  Kriptokrit replied 292 days and 5 hours ago.

Hi Kenneth,

Thanks for the reply.

Unfortunately Virgin Mobile disabled their online option for voicemail password XXXXX Check the link below - https://www1.virginmobileusa.com/login/challengeForm.do
Select "If you are looking for your voicemail PIN, click here" to check what I'm talking about.

So, the only option to reset your password XXXXX be to contact Virgin Mobile customer service at 1-888-322-1122 and their representatives will automaticaly reset your password.

Please do not rate my answer negative (1 or 2 stars) if you need more information or you are not satisfied with my help, just use "Reply to Expert" or "Continue conversation" button to let me know.

Thanks!

Expert TypeCell Phone Tech.
Category: Cell Phones
Pos. Feedback: 94.4 %
Accepts: 527
Answered: 6/29/2012

Experience: Over 5 years of experience in Electronics support service

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