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How do i transfer my contacts from phone to sim with a smashed

 
RichieMe's Avatar
  • Answered by:RichieMe
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Customer Question

How do i transfer my contacts from phone to sim with a smashed screen?

 



Already Tried:
nothing

Submitted: 300 days and 17 hours ago.
Category: Cell Phones
Value: £7
Status: CLOSED
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Expert:  RichieMe replied 300 days and 17 hours ago.

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Can you tell me the make and model of the phone? and also how bad is the screen smashed, is it to the point you don't see anything at all?

Customer replied 300 days and 16 hours ago.

phone is LG GS100. Screen is badly smashed and nothing is visible.

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Expert:  RichieMe replied 300 days and 16 hours ago.

ok, then you only chance is to try to backup the phone using the free program BitIM

You can do that via this link

http://www.bitpim.org/#download

Download and install it and connect the phone to the computer.

Run the program and try to backup the phone which will bring the contacts over to the computer.

If you have any difficulties, please do not hesitate to let me know.

Customer replied 300 days and 16 hours ago.

I have no lead to connect phone to computer. Would phoning LG be an option to see if they could talk me through the process over the phone?

Accepted Answer

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Expert:  RichieMe replied 300 days and 16 hours ago.

It wont as they will tell you to do the same thing.

As you cannot use the phone with no screen, you have to use the computer to do this sorry.

Expert TypeTechnician
Category: Cell Phones
Pos. Feedback: 87.6 %
Accepts: 688
Answered: 6/28/2012

Experience: Cell / Smart phone problem solver for over 15 years

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