Hi and welcome,

My name is XXXX. X will assist you with your Phone issues.

What is your phone make and model?

When did you have this problem?

Thanks.

Sorry I am not familiar with your phone. Let me reopen your quesiton to all experts.

Hello, I would be glad to assist you today. I am an avid BlackBerry user.

Can you please go to the "Manage Connections" icon, select that. Click on "Services Status" and tell me what that says.

Regards,

Trent

Also, if you could go to the "Setup" icon and open the "Email Settings" app. This will show all accounts that are on the device and if there is a problem.

Have you changed the password XX your email account anytime? When the password XXX a synced email account is changed you must also update the password XXXX your BlackBerry device has stored for that account.