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My charger that came with my blackberry bold 9900 doesnt charge

 
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  • Answered by:RichieMe
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Customer Question

My charger that came with my blackberry bold 9900 doesn't charge my phone

 



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Ive tried plugging in my charger and I get a message that the charger isn't able to charge my phone. I bought my phone yesterday and noticed there is no lighting bolt that comes on showing a charge

Submitted: 288 days and 7 hours ago.
Category: Cell Phones
Value: $10
Status: CLOSED

Accepted Answer

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Expert:  RichieMe replied 288 days and 7 hours ago.

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

This can be a faulty charger or the battery may be faulting (yes even when they are new this can happen)

Are you able to try a different charger please?

If it still wont charge with a different charger, then as it is new I would recommend having it replaced under warranty.

The problem is going to be related to the hardware of the phone

If you require any additional information, please do not hesitate to let me know.

Expert TypeTechnician
Category: Cell Phones
Pos. Feedback: 87.3 %
Accepts: 655
Answered: 6/26/2012

Experience: Cell / Smart phone problem solver for over 15 years

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