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James, Customer Service
Category: Cell Phones
Satisfied Customers: 15908
Experience:  Cell phones expert
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I found an iphone, how do i unlock it

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I found an iphone, how do i unlock it
Hi, is it asking for a code?
Customer: replied 4 years ago.
Ok, then you have no problem.

Put the iphone into DFU mode:

1. Connect the iphone to the computer and then turn it OFF.
2. Push the power button for 2 seconds, then (without letting go), push the HOME button as well (the one with the square).
3. Keep holding BOTH for 10 seconds, then release the POWER button only (keep holding the HOME button).
4. After another 10 seconds, release the HOME button. The screen should be blank.

Run iTunes, and restore the iphone. This will erase everything, including the password.


Customer: replied 4 years ago.
I'm sorry if this a completely stupid question but to run itunes, do i just go to the website to find the option to download
Not stupid at all - and you are right.

iTunes is free, and you can get it from:

Just download and install - this is the program that you use to control the phone from the computer.


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